Managing Distractions During the Daily Scrum
The Daily Scrum is a critical event in Scrum, designed to help Developers inspect their progress toward the Sprint Goal and adapt their plan for the next 24 hours. However, when one team member consistently drags on about unrelated topics, it can disrupt the flow and purpose of the meeting. This article explores a specific exam question about how a Scrum Master can handle this situation, providing detailed explanations and insights relevant to the PSM II exam.
Exam Question
A Scrum Master colleague of yours wants some guidance on what to do in the following situation. During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you offer the Scrum Master? (choose the best two answers)
- A. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.
- B. You contact the team member’s Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter.
- C. You suggest using a timer, to limit the time each person can speak at the Daily Scrum.
- D. You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time.
- E. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.
Correct Answers
A. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.
E. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.
Explanation
Correct Answers
A. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution: Coaching the Developers to identify and solve the issue themselves promotes self-management and accountability. This approach encourages the team to take ownership of their processes and find effective ways to ensure the Daily Scrum remains focused and productive.
E. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum: By coaching the individual separately, the Scrum Master can help them understand the purpose of the Daily Scrum and how their contributions can be more focused. This personalized approach can help the team member adjust their behavior without causing embarrassment or conflict during the meeting.
Incorrect Answers
B. You contact the team member’s Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter: Involving a Line Manager can undermine the self-managing nature of the Scrum Team. It is better for the team to address internal issues themselves with the guidance of the Scrum Master.
C. You suggest using a timer, to limit the time each person can speak at the Daily Scrum: While using a timer can be effective in some situations, it addresses the symptom rather than the root cause. Coaching the team and the individual is a more sustainable solution.
D. You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time: Similar to using a timer, this method can be too rigid and may not address the underlying issue of understanding the purpose of the Daily Scrum.
Responsibilities in Scrum
- Product Owner: While not directly involved in this situation, the Product Owner ensures that the Product Backlog is transparent and well-ordered, which supports effective Daily Scrums.
- Scrum Master: The Scrum Master facilitates Scrum events and ensures they adhere to their purpose. They coach the team on Scrum practices and principles, helping them manage distractions and stay focused during the Daily Scrum.
- Developers: Developers are responsible for conducting effective Daily Scrums. They use this event to inspect their progress and adapt their plan, ensuring they stay aligned with the Sprint Goal.
Relevance to the PSM II Exam
Understanding how to handle distractions during the Daily Scrum is crucial for the PSM II exam. It demonstrates advanced knowledge of Scrum principles and the role of the Scrum Master in facilitating effective Scrum events. Mastering this concept ensures that Scrum Masters can guide their teams in maintaining the focus and productivity of the Daily Scrum.
Key Takeaways
- Coaching the Developers to find solutions promotes self-management and accountability.
- Personalized coaching helps team members understand the purpose of the Daily Scrum and adjust their behavior.
- Addressing the root cause of distractions is more effective than implementing rigid controls.
Conclusion
Managing distractions during the Daily Scrum is essential for maintaining its effectiveness. By coaching the Developers to find solutions and providing personalized guidance to individuals, Scrum Masters can help ensure that the Daily Scrum remains focused and productive. Understanding these principles is crucial for effective Scrum implementation and success in the PSM II exam. For comprehensive preparation and practice exams, check out PSM II Exam Prep to enhance your understanding and application of Scrum principles.