One state on the Kanban board has people waiting while the previous stage is overloaded. What should the Scrum Master consider doing?
This article unpacks a SAFe Scrum Master scenario and explains what makes the correct response effective.
Exam Question
One state on the Kanban board has people waiting while the previous stage is overloaded. What should the Scrum Master consider doing?
A. Ask the team to redesign the board.
B. Encourage and coach the people in the under-utilized stage to help with the work of the overloaded stage.
C. Call for a team self-assessment so that the team agrees on improvement actions.
D. Request more people on the team to help with the overloaded stage in order to generate work faster for the waiting stage.
Correct Answer
B
Explanation
Correct Answer
B. Encourage and coach the people in the under-utilized stage to help with the work of the overloaded stage.:
This aligns with the SAFe Scrum Master’s responsibilities and expected behaviors.
Incorrect Answers
A. Ask the team to redesign the board.:
This is incorrect as it doesn’t reflect the SAFe Scrum Master’s duties or decision-making scope.
C. Call for a team self-assessment so that the team agrees on improvement actions.:
This is incorrect as it doesn’t reflect the SAFe Scrum Master’s duties or decision-making scope.
D. Request more people on the team to help with the overloaded stage in order to generate work faster for the waiting stage.:
This is incorrect as it doesn’t reflect the SAFe Scrum Master’s duties or decision-making scope.
Scrum Master Insights
- Facilitation: Scrum Masters foster productive events and team alignment.
- Coaching: They enable team-level agility through guidance and reflection.
- Program Collaboration: Effective collaboration across ARTs ensures flow of value.
Relevance to the SSM Exam
This question represents key exam topics related to scaled Agile facilitation and team performance management in SAFe.
Key Takeaways
- Scrum Masters play a crucial role in enabling Agile teams and events.
- They promote alignment, remove impediments, and drive continuous improvement.
- SAFe requires facilitation skills at both team and program levels.
Conclusion
Understanding these responsibilities equips you for real-world performance and the SSM certification exam. For guided prep, explore our SSM Exam Prep.
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